How to Prevent Slip and Fall Accidents - Diamond and Diamond Lawyers

How to Prevent Slip and Fall Accidents

From bruises and bumps to amputations and death, statistics show escalators in Canada are becoming increasingly dangerous. In the past six years, 1,225 people have been injured where 69 victims were permanently wounded. In the same year, six people were killed. In addition, the data showed that the number of incidents increased between 2011 and 2016, rising at an average rate of 14% annually. Major injuries have been rising by 8%.     

Thousands of commercial and residential escalators are still safe. Major injuries and deaths connected with their use are relatively rare. Many mishaps are related to leveling issues. It refers to the instance when an escalator fails to stop flush with the floor despite the implemented stipulations that they should feature “stopping accuracy.”  


Escalator Accidents in Canada

One of the most typical causes of escalator accidents happens when the machine or the areas used to exit or enter them become slippery. Most public spaces don’t have any implemented policies about the use of carpets or warning signs during extreme weather conditions, relying on individuals to look out for any threats. However, many people focus more on their children, advertisements or mobile phones, or where they’re headed to check if the area is slippery.

Escalators making an emergency stop is another common cause of accidents, jerking people off balance. It’s hazardous when the escalator is crowded during rush hours at the tube or train station. Though rare, people can still get injured when one item gets caught in the escalator’s parts, resulting in an emergency stop.      

Common Causes of Escalator Accidents in Ontario

Elevator and escalator accidents aren’t as rare, you may think, especially at rush hours or the busy hours of the day. While most accidents result from individuals impatiently pushing past others or carrying too much luggage, you can get injured due to hazards around the area or mechanical failure. Let’s take a look at the most typical causes of an elevator accident in Toronto:

Inadequate Inspections and Maintenance

Not inspecting the escalator is the most common cause of a Toronto elevator accident. Due to heavy traffic, escalators are subjected to regular, daily thorough inspections. Maintaining them is also crucial. If establishments don’t inspect their escalators regularly or ignore them, minor problems that get ignored can lead to significant accidents.                          

Broken or Missing Escalator Steps

Escalator steps should be durable enough to withstand heavy traffic. But no matter how stable the stairs are, they can still get damaged over time and even malfunction. Maintenance personnel should inspect the steps regularly for wear and tear. Then, replace or repair the broken or damaged areas. Overlooking these problems can make things worse, causing an escalator accident.

Problems with the Escalator Handrail

Handrails offer crucial support while riding on an escalator. Inadequate maintenance can cause the fence to come to a sudden stop or slow down even while the escalator steps keep on moving. It can catch the rider off guard, causing them to lose control and fall. It leads to severe injuries.

Comb Plate Issues

Comb plates refer to the grates at the exit and entrance points of an escalator. These can come loose over time or have missing teeth or protruding screws. Your clothing items or shoelaces can get caught in a damaged comb plate, trapping and injuring you.

Inadequate Training for Maintenance Personnel

Without proper training, minor defects may go undetected, leading to catastrophic consequences. If the establishment doesn’t train their personnel and someone gets injured, they can get sued for compensation for the escalator accident.

Mechanical or Electrical Faults

Escalators use complex heavy machinery underneath the walking surface. Faulty wiring and other electrical problems can lead to escalator failure, resulting in it starting or stopping suddenly. It throws people off control and balance. Falling down the escalator or slipping on a sharp edge of the metal steps can lead to severe injuries, ranging from broken bones and fractures to severe lacerations.

Design Defects

Escalators can have defective designs. It can be due to wrongful execution of the plan or an error in the building itself. One of the more typical design defects is unbalanced leveling that causes tripping hazards. Huge gaps between the sides and steps of the escalator is another common design defect that can catch trouser legs or shoelaces, trapping you.

Overcrowding on the Escalator

You can find visible notices at the entrance points warning you about the dangers of overcrowding. However, when riders are in a hurry, they might not check the warning signs and ride on the escalator despite it being crowded. Other riders add to the danger by trying to push past others or carrying excessive luggage. Doing this can cause overcrowding, causing the escalator to stop suddenly. It can result in a significant disaster because most riders will lose their balance and get trapped or fall.

Wet or Slippery Steps

Establishments should put warning signs at the entrance points to inform the public if the area is slippery and wet. It should be placed when it’s snowing or raining. Most people use the escalators, but they don’t bother looking out for dangers unless they see a sign. Other escalator accidents result from not using signages to warn people about slippery and wet steps, making slips and falls another common problem you can encounter.

Common Causes of Escalator Accidents in Ontario

Injuries Sustained in Escalator Accidents

Injuries caused by escalator accidents depend on different factors, but one of the most important is the kind of accident. Here are some of the life-altering injuries:

Escalator Accidents Statistics


Escalators kill about 30 people per year on average. Nearly half of these casualties are from working on escalators, and the other half are passengers. One of the common causes of death is due to people falling into the escalator. In addition to casualties, injuries can also occur. It can be minor or severe.


On average, there are about 17,000 escalator injuries per year. It may seem high, but it’s pretty low if you think about the number of times people ride on escalators in a year. Try to compare this to the roughly six million car accidents per year. You’ll soon realize that escalator accidents are rare, but they still occur.

Accidents involving children

There have been several reports of entrapment – when shoes, feet, or hands get trapped in the escalator. Your kids can still ride escalators, but you have to ensure their safety. You should:

  • Stop them from playing or sitting on the escalator. Your kids shouldn’t make the escalator an amusement park ride.
  • Encourage them to step off at the end, hold their hand, face forward, and stand in the center of the escalator.
  • Tie their shoelaces before riding the escalator.

Most importantly, know where the emergency shut-off button is so that you can turn off the escalator if someone gets trapped while riding.


Have you been in an escalator accident? If so, contact Diamond & Diamond Lawyers to get a FREE case evaluation and get the compensation you deserve for the negligence of the establishment.

pro tip icon

Pro Tip

“Whenever you’re going to ride an escalator, it is best to check whether the steps are wet to prevent yourself from slipping.”

Escalator Safety Tips

While malfunctions and design defects are out of your control, there are a few things you can do to avoid getting injured while riding an escalator.

  • If possible, face forward and stand in the center of the step. Don’t go near the sides of the steps.
  • Hold on to the railings. It can support you if the escalator suddenly stops or if another person pushes past you while rushing.
  • Make sure your trousers and shoe laces aren’t trailing behind. It would help if you tied or secured them. Trailing shoelaces can get trapped in the smallest area between the steps, pinning you against the steps or the sides.
  • Make it a habit to check where the emergency shut-off buttons are. It can keep you safe during emergencies.

FAQs on Personal Injury Lawyer Serving Cornwall

What compensation can I get from escalator accident claims?

Escalator injuries could fall under premises liability if the escalator were defective, if there was product liability, or if there was an unsafe condition. In either case, there are a few different kinds of compensation you can get, including:      

  • Disfigurement and disability
  • Loss of companionship and affection
  • Mental anguish
  • Pain and suffering   
  • Loss of diminished earning capacity
  • Medication costs          
  • Future and current medical expenses

How should I start my escalator accident claim?

If the accident was caused by negligence, you could file compensation claims. However, you’ll need evidence to support your claims. Hence, if you get involved in an accident, you should:

  • Take a photograph of the accident scene and visible injuries.
  • Ask for a copy of the CCTV footage if a camera is installed on the scene. Bear in mind to do this immediately because the establishment won’t keep it forever.
  • Get medical attention for your injuries. It’ll ensure your injuries are treated professionally. You can also use medical records to support your claim further.
  • Inform the operator. It’ll be recorded in their accident report book, so you should ask for a copy as evidence.

If you have as much evidence as possible, talk to a lawyer for free advice about whether you can file a claim or need more proof for your case.

Who can file a wrongful-death claim in an escalator accident?

A wrongful death claim in an escalator accident can be filed by the family of the victim who was killed in the accident. This allows the family to get compensated for the loss of a loved one.

Leave a Reply


Get the help you deserve


Call NOW for a free consultation


Diamond & Diamond Ontario Head Office

255 Consumers Road, 5th Floor, Toronto, Ontario

>> Learn More

Diamond & Diamond Alberta Head Office

4246 97 Street NW, Unit 103, Edmonton, Alberta

>> Learn More

Diamond & Diamond British Columbia Head Office

1727 West Broadway, Suite 400, Vancouver, British Columbia

>> Learn More


168 Bayfield Street


1331 Macleod Trail SE, Suite 645


2713 14 St SW


600 Crowfoot Crescent NW #240


4246 97 Street NW, Unit 103


256 Pall Mall St, Suite 102

Oakville / Mississauga

2939 Portland Drive, Suite 200


50 Richmond Street E, Unit # 108 B


955 Green Valley Crescent, Unit 315


31 Larch Street, Unit 300


1104 – 13737 96 Ave, Surrey, BC V3V 0C6


255 Consumers Road, 5th Floor


1678 Bloor Street, Suite 302


1727 West Broadway, Suite 400


13158 Tecumseh Rd. E. Unit 3B