Victims of Halton Family Health Centre Walk-In Clinic
Halton Region Public Health has confirmed that improper infection prevention and control practices took place at the Halton Family Health Centre Walk-In Clinic in Burlington, Ontario between 2019 and 2025. Over 1,000 patients may have been affected.
Diamond and Diamond Lawyers are actively investigating claims connected to this clinic. If you were a patient and have concerns about your care, you have the right to seek answers - and we can help.
What We Know
In September 2025, Halton Region Public Health issued a public advisory confirming that improper infection prevention and control practices had been identified at the Halton Family Health Centre Walk-In Clinic, located near Walkers Line and Dundas Street in Burlington, Ontario. The advisory stated that unsterile needles had been used with multidose vials of anaesthetic medication over a period spanning from 2019 to 2025.
The public health authority confirmed that an estimated 1,000 or more patients received injections that may have been administered with contaminated needles. Affected individuals were advised to undergo testing for Hepatitis B, Hepatitis C, and HIV.
Diamond and Diamond Lawyers have already filed a $5 million lawsuit in the Ontario Superior Court of Justice on behalf of one affected patient who tested positive for Hepatitis C following treatment at the clinic. However, the scope of this matter extends far beyond a single case. If you were a patient at this clinic, your health and your rights may be at stake.
You May Be Affected If...
The infection prevention and control lapse at the Halton Family Health Centre Walk-In Clinic potentially affects a wide number of patients. You should consider contacting Diamond and Diamond Lawyers if any of the following apply to you:
You Received a Public Health Notice
If you received a letter from Halton Region Public Health advising you to get tested following your treatment at the clinic, you were identified as a potentially affected patient. This notification alone warrants a conversation with a lawyer about your legal options.
You Were a Patient Between 2019 and 2025
If you attended the Halton Family Health Centre Walk-In Clinic at any point between 2019 and 2025 and received any form of injection - including a local anaesthetic - your treatment may have been affected by the improper infection control practices identified at the clinic.
You Have Tested Positive for an Infection
If you have since tested positive for Hepatitis B, Hepatitis C, or HIV and you were a patient at this clinic, your diagnosis may be directly connected to the negligent practices that have been identified. You should speak with a lawyer immediately.
You Have Concerns About Your Care
Even if you have not received a public health notice or tested positive for an infection, you may still have grounds for a claim if you have concerns about the care you received at this clinic. The team at Diamond and Diamond can evaluate your specific situation.
What You Should Do Now
If you believe you may have been affected by the infection control lapse at the Halton Family Health Centre Walk-In Clinic, taking the following steps will help protect both your health and your legal rights:
Get Tested
If you have not already done so, consult your healthcare provider and request testing for Hepatitis B, Hepatitis C, and HIV. Early detection is critical. Halton Region Public Health has recommended testing for all patients who received injections at the clinic between 2019 and 2025.
Preserve Your Records
Gather and keep any documentation related to your treatment at the clinic, including appointment records, medical reports, prescriptions, the public health notice if you received one, and any test results. These records are important to building a clear picture of your case.
Contact Diamond and Diamond Lawyers
Speak with a personal injury lawyer who has experience handling medical negligence claims in Ontario. The team at Diamond and Diamond can evaluate the specifics of your situation, explain your legal rights, and guide you on the appropriate next steps - at no cost to you for the initial consultation.
Act Promptly
In Ontario, there are limitation periods that may affect your ability to bring a claim. Speaking with a lawyer sooner rather than later ensures that your rights are fully protected and that critical evidence is preserved.
Your Rights Under Ontario Law
Under Canadian tort law, healthcare providers owe a duty of care to their patients. When that duty is breached - through negligent practices such as the use of unsterile medical equipment - patients who suffer harm have the right to pursue compensation. You do not have to navigate this alone.
Medical Expenses
Costs associated with testing, diagnosis, treatment, medication, and ongoing medical care resulting from negligent treatment.
Loss of Income
Compensation for wages lost due to illness, recovery time, or a reduced ability to work as a result of your injuries.
Pain and Suffering
Recognition of the physical pain, emotional distress, anxiety, and diminished quality of life caused by negligent care.
Future Care Needs
Costs for any ongoing or future medical treatment, rehabilitation, counselling, or support required as a result of the injuries sustained.
Frequently Asked Questions
What happened at the Halton Family Health Centre Walk-In Clinic?
Halton Region Public Health identified improper infection prevention and control practices at the clinic, involving the use of unsterile needles with multidose vials of anaesthetic medication. This lapse occurred between 2019 and 2025 and potentially affected over 1,000 patients.
I was a patient but did not receive a letter from Public Health. Could I still be affected?
It is possible. Public health notifications are sent based on available records, but not every affected patient may have been contacted. If you received an injection at the clinic between 2019 and 2025, you should consult your healthcare provider about testing and reach out to Diamond and Diamond to discuss your situation.
I have not tested positive for anything. Can I still contact Diamond and Diamond?
Yes. A positive test result is not a requirement to speak with a lawyer. The team at Diamond and Diamond can help you understand whether you may have a claim based on the circumstances of your treatment, even if you have not tested positive for an infection. You may also have experienced emotional distress, anxiety, or other impacts as a result of this situation.
How long do I have to take legal action?
Ontario has limitation periods that may restrict the time you have to file a claim. These deadlines can vary depending on the specifics of your case and when you became aware of the harm. It is important to speak with a lawyer promptly so that your rights are protected.
Does Diamond and Diamond offer free consultations?
Yes. Diamond and Diamond Lawyers offer free consultations and case evaluations. You can call the 24/7 injury hotline at 1-800-567-HURT or visit the Diamond and Diamond website to speak with someone now.
Has a lawsuit already been filed?
Yes. Diamond and Diamond Lawyers have filed a $5 million lawsuit in the Ontario Superior Court of Justice on behalf of a patient who contracted Hepatitis C after receiving treatment at the clinic. The lawsuit names Halton Family Health Centre Inc. and Dr. Timothy Salter as defendants and alleges negligence, vicarious liability, and breach of fiduciary duty. Diamond and Diamond are investigating additional claims from other affected patients.
Is the clinic still operating?
The clinic was acquired by a new operator, WELL Health, in September 2025. According to a notice on the clinic's website, any party involved in the infection prevention and control lapse is no longer providing services at the clinic, and the new operator has stated that operational risks have been addressed.
Media Coverage
This matter has been widely reported across Ontario news outlets. For additional context, the following coverage is available:
You Deserve Answers. Contact Diamond and Diamond Today.
When personal injuries occur due to negligence, it is essential to understand your rights. The team of lawyers at Diamond and Diamond have experience handling medical negligence and personal injury claims across Ontario.
We offer free consultations and case evaluations. Our team of personal injury lawyers represents clients throughout Ontario.
1-800-567-HURTThe information on this page is for general informational purposes and does not constitute legal advice. The allegations referenced on this page are contained in a Statement of Claim filed in the Ontario Superior Court of Justice and have not been proven in court. Every case is different. If you believe you may have been affected, please contact our office for a free and confidential consultation.
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